Contacting Support
Support reportedly confirmed that withdrawals go through a queue but couldn't give a specific estimate when asked, so don't count on a precise answer to questions about timing.
Before you reach out to support
- Have your account email address and any transaction ID on hand
- Take a screenshot of any error message
- Ask specific yes-or-no questions where you can, because open-ended questions about timing reportedly don't get specific answers
Frequently asked questions
One source says support confirmed that a queue exists but couldn't give an estimate, so go into timing questions expecting that.
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